
Frequently Asked
What if my dog doesn’t like it?
What if my dog doesn’t like it?
We offer a 30-Day Calm Guarantee. Try your new Paws & Unwind product risk-free — if your dog doesn’t love it, simply contact us and we’ll make it right.
Is this safe for my dog?
Is this safe for my dog?
Our products are designed with your dog’s comfort and safety in mind. We recommend supervising your dog during initial use and choosing the right size and product based on your dog’s needs.
Will this actually help my dog?
Will this actually help my dog?
Every dog is different, but thousands of dog parents use Paws & Unwind products to support healthier routines, reduce boredom, and create more positive everyday moments with their dogs.
How quickly will my order ship?
How quickly will my order ship?
Orders are processed within 1–3 business days. You’ll receive a confirmation email immediately after purchase and tracking information once your order has shipped.
How long does shipping take?
How long does shipping take?
US orders typically arrive within 5–10 business days after processing. International delivery times vary by location but typically arrive within 10–20 business days. You’ll receive tracking updates throughout the journey.
Do you offer free shipping?
Do you offer free shipping?
Yes! We offer free shipping on orders over $50. Your shipping options will be shown at checkout.
How do I know which product is right for my dog?
How do I know which product is right for my dog?
Every dog has different needs. If your dog struggles with boredom, excess energy, stress, or needs more enrichment throughout the day, our products are designed to support calmer daily routines. If you’re unsure, our team is happy to help you choose the best option.
What if I have questions after my order arrives?
What if I have questions after my order arrives?
Our customer care team is here to help. Whether you have questions about setup, usage, or anything else, simply reach out via email and we’ll assist you. support@Calmivopet.store
Why choose Calmivo instead of another pet product?
Why choose Calmivo instead of another pet product?
We create thoughtfully designed products focused on improving the everyday bond between dogs and their humans. Every product is selected with comfort, enrichment, and real dog-parent experiences in mind.